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Here are some scenarios where insurance might come to the escape room’s defense in the event of a crisis.

Scenario 1:

A group of college students get carried away during a game and try to forcibly open a prop that was not intended to be opened. As they are trying to pull it apart, on of the participants slips and cuts his head on another prop that is mounted to the wall. The cut is severe and requires stitches. Even though the student contributed to his own injury by ignoring the rules, and even though he signed a waiver, he sends a letter demanding the escape room owner pay his medical bills. The owner immediately forwards the letter to the insurance carrier claims adjuster who takes the matter over from there.

Scenario 2:

A fire breaks out in a adjoining part of the building where an escape room is located. Significant smoke damage causes props, audio-visual equipment, and computers to be replaced. In addition, the escape room is not able to operate for over a week while their property is being repaired, and they lose income they would have otherwise received. Fortunately, the escape room’s owner purchased the optional contents and equipment coverage through Eton Bridge Solutions. The owner works with the claims adjuster to recover a large portion of the loss and expense caused by the smoke.

Related FAQs

What are some examples of when escape room insurance would be used?